Akamai Identity Cloud incident
Registration and Authentication Issues in US
Minor Vendor's status page →
Resolved after 5 hours 9 minutes, on September 3, 2019.
Database upgrade is complete and engineering has moved to monitoring the incident.
Update timeline
- identified Sep 03, 2019, 11:39 PM UTC
Applications hosted in U.S. East are currently experiencing a Service Degradation. We are working to restore full services as quickly as possible.
- identified Sep 04, 2019, 01:54 AM UTC
The Service Degradation has been mitigated, but Engineering is going to perform a database upgrade to help prevent future occurrences.
- monitoring Sep 04, 2019, 02:30 AM UTC
Database upgrade is complete and engineering has moved to monitoring the incident.
- resolved Sep 04, 2019, 04:48 AM UTC
The monitoring of the new scaled database and the associated event is complete.
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