Resolved after 4 hours 10 minutes, on January 23, 2020.
Updating this notification to resolved as the underlying AWS API error rate issue is no longer impacting our service monitoring.
Update timeline
- monitoring Jan 23, 2020, 03:02 AM UTC
Engineering has been made aware of issues with AWS API error rates in the South Pacific region per the AWS health dashboard. These API errors have impacted our proactive monitoring of customer services but we continue to monitor manually. There is no end user impact at this time. AWS health dashboard https://status.aws.amazon.com/
- resolved Jan 23, 2020, 07:12 AM UTC
Updating this notification to resolved as the underlying AWS API error rate issue is no longer impacting our service monitoring.
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