Akamai Identity Cloud incident
Investigating recent uptick in SMS failures for China region
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Resolved after 2 hours 41 minutes, on February 20, 2020.
Engineering is investigating a higher than expected error rate for SMS messages that occurred recently. The error rates are back down to normal, however they did spike to 20% for ~ 20 minutes and engineering is looking into what the cause was.
Update timeline
- monitoring Feb 20, 2020, 06:27 PM UTC
Engineering is investigating a higher than expected error rate for SMS messages that occurred recently. The error rates are back down to normal, however they did spike to 20% for ~ 20 minutes and engineering is looking into what the cause was.
- resolved Feb 20, 2020, 09:09 PM UTC
This incident has been resolved.
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