Akamai Identity Cloud incident
Latin America connection issues for Identity Cloud
Resolved after 19 minutes, on October 10, 2020.
AWS has corrected the problem and reported the following on their status site (https://status.aws.amazon.com/#SA_block): 3:05 PM PDT We are investigating internet connectivity issues in the SA-EAST-1 Region. 3:11 PM PDT Between 2:26 PM and 3:00 PM PDT, customers experienced issues connecting to the SA-EAST-1 Region from the internet and other AWS Regions. The issue has been resolved and all services are operating normally. All services are back on line as of ~3:00 PM PDT
Update timeline
- investigating Oct 10, 2020, 10:04 PM UTC
Operations has been alerted to Identity Cloud issues in Latin America. At this point, it appears as though the whole region was having connectivity issues and is just now coming back online.
- resolved Oct 10, 2020, 10:23 PM UTC
AWS has corrected the problem and reported the following on their status site (https://status.aws.amazon.com/#SA_block): 3:05 PM PDT We are investigating internet connectivity issues in the SA-EAST-1 Region. 3:11 PM PDT Between 2:26 PM and 3:00 PM PDT, customers experienced issues connecting to the SA-EAST-1 Region from the internet and other AWS Regions. The issue has been resolved and all services are operating normally. All services are back on line as of ~3:00 PM PDT
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