Akamai Identity Cloud incident

Customer Insights unavailable

Resolved after 51 minutes, on February 4, 2021.

investigating Feb 04, 2021, 11:49 AM UTC

We identified that Customer Insights service is unavailable. We’re working on fix with top priority.

Started
Feb 04, 2021, 11:49 AM UTC
Resolved
Feb 04, 2021, 12:40 PM UTC
Duration
51m
Detected by Pingoru
Feb 04, 2021, 11:49 AM UTC

Update timeline

  1. investigating Feb 04, 2021, 11:49 AM UTC

    We identified that Customer Insights service is unavailable. We’re working on fix with top priority.

  2. resolved Feb 04, 2021, 12:40 PM UTC

    Customer Insights is back online.

Your product runs on more than Akamai Identity Cloud

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →