Akamai Identity Cloud incident

API timeouts and error rate

Resolved after 1 hour 33 minutes, affecting United States, on December 22, 2021.

resolved Dec 22, 2021, 02:53 PM UTC

While we were expediting services move from faulty availability zone Amazon restored power. As of now all services are operational.

Started
Dec 22, 2021, 01:20 PM UTC
Resolved
Dec 22, 2021, 02:53 PM UTC
Duration
1h 33m
Detected by Pingoru
Dec 22, 2021, 01:20 PM UTC

Affected components

United States

Update timeline

  1. identified Dec 22, 2021, 01:20 PM UTC

    Due to power loss within a single Amazon datacentre we're experiencing elevated error rate and higher response times for some services. We're working on to reduce impact as much as possible.

  2. resolved Dec 22, 2021, 02:53 PM UTC

    While we were expediting services move from faulty availability zone Amazon restored power. As of now all services are operational.

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