Aiven incident

Unable to spin up nodes in vultr-ewr

Resolved after 17 hours 12 minutes, on October 18, 2026.

resolved Oct 19, 2026, 04:06 AM UTC

We have resolved the underlying issues of nodes creation and replacement in the vultr-ewr cloud region. Should any further issues be encountered, please reach out to support via the Aiven console. We apologise for the inconvenience caused by this issue, and commit to analysing and improving our platform to avoid future incidents similar to this one.

Started
Oct 18, 2026, 10:54 AM UTC
Resolved
Oct 19, 2026, 04:06 AM UTC
Duration
17h 12m
Detected by Pingoru
Oct 18, 2026, 10:54 AM UTC

Update timeline

  1. investigating Oct 18, 2026, 10:54 AM UTC

    Creation and replacement of nodes in the vultr-ewr cloud region are experiencing issues and may take longer than normal to come up. Services that are already running are not affected. Our engineering team is actively working on this, and we will provide another update as soon as we have more information.

  2. resolved Oct 19, 2026, 04:06 AM UTC

    We have resolved the underlying issues of nodes creation and replacement in the vultr-ewr cloud region. Should any further issues be encountered, please reach out to support via the Aiven console. We apologise for the inconvenience caused by this issue, and commit to analysing and improving our platform to avoid future incidents similar to this one.

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