Aitronos incident

Aitronos models, routines and knowledge processing unavailable

Major Resolved View vendor source →

Aitronos experienced a major incident on September 30, 2026 affecting Chat (Chat errors) and Knowledge (Knowledge v1) and 1 more component, lasting 18h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 12:53 AM UTC
Resolved
Sep 30, 2026, 06:54 PM UTC
Duration
18h 1m
Detected by Pingoru
Sep 30, 2026, 12:53 AM UTC

Affected components

Chat (Chat errors)Knowledge (Knowledge v1)Knowledge (Knowledge v3)Model providers (Aitronos models)Platform (Smart Documents)Platform (Routines)

Update timeline

  1. investigating Sep 30, 2026, 12:53 AM UTC

    Knowledge v3 went down.

  2. resolved Sep 30, 2026, 06:54 PM UTC

    Knowledge v1 recovered.