Aitronos incident

Chat errors is down; Smart Documents is degraded

Major Resolved View vendor source →

Aitronos experienced a major incident on October 14, 2026 affecting Chat (Chat errors) and Platform (Smart Documents), lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2026, 12:45 AM UTC
Resolved
Oct 15, 2026, 11:59 PM UTC
Duration
1d 23h
Detected by Pingoru
Oct 14, 2026, 12:45 AM UTC

Affected components

Chat (Chat errors)Platform (Smart Documents)

Update timeline

  1. investigating Oct 14, 2026, 12:45 AM UTC

    Smart Documents is degraded.

  2. resolved Oct 15, 2026, 11:59 PM UTC

    Smart Documents recovered.