Aitronos incident

Chat errors and Smart Documents are degraded

Minor Resolved View vendor source →

Aitronos experienced a minor incident on October 13, 2026 affecting Chat (Chat errors) and Platform (Smart Documents), lasting 13h 55m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2026, 08:59 AM UTC
Resolved
Oct 13, 2026, 10:55 PM UTC
Duration
13h 55m
Detected by Pingoru
Oct 13, 2026, 08:59 AM UTC

Affected components

Chat (Chat errors)Platform (Smart Documents)

Update timeline

  1. investigating Oct 13, 2026, 08:59 AM UTC

    Chat errors is degraded.

  2. resolved Oct 13, 2026, 10:55 PM UTC

    Smart Documents recovered.