Airtame incident

Service disruption

Minor Vendor's status page →

Resolved after 1 hour 34 minutes, affecting Airtame Cloud, on November 11, 2019.

monitoring Nov 11, 2019, 12:47 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 11, 2019, 09:55 AM UTC
Resolved
Nov 11, 2019, 11:30 AM UTC
Duration
1h 34m
Detected by Pingoru
Nov 11, 2019, 09:55 AM UTC

Affected components

Airtame Cloud

Update timeline

  1. investigating Nov 11, 2019, 12:45 PM UTC

    We are currently experiencing a service disruption. Our Infrastructure team is working to identify the root cause and implement a solution. Some users may be affected with devices being offline.

  2. identified Nov 11, 2019, 12:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 11, 2019, 12:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 11, 2019, 12:47 PM UTC

    This incident has been resolved.

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