airSlate incident
Intermittent errors during filling out the documents and general performance slowdown
Critical Vendor's status page →
Resolved after 1 hour 41 minutes, affecting Web, on May 30, 2025.
We are monitoring system stabilization after the fix was delivered.
Affected components
Web
Update timeline
- investigating May 30, 2025, 07:18 PM UTC
We are currently having issues with the signing session being interrupted with errors and the general product's slower performance. Our Engineering team is already working on the issue to deliver the fix as soon as possible.
- identified May 30, 2025, 08:19 PM UTC
The issue has been identified, and we have applied the fix. All services should get back to normal within about 20 minutes.
- monitoring May 30, 2025, 08:31 PM UTC
We are monitoring system stabilization after the fix was delivered.
- resolved May 30, 2025, 08:59 PM UTC
The incident has been resolved. All systems are operating normally.
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