airSlate incident
Drag-and-drop fields in document placeholder are not shown in signing session
Resolved after 22 minutes, affecting Web, on August 22, 2025.
We are currently having issues with the document placeholder type of document. Fillable fields available for drag-and-drop are not showing within the signing session. Our team is already diligently working on the issue. We are sorry for inconveniences.
Affected components
Update timeline
- investigating Aug 22, 2025, 03:55 PM UTC
We are currently having issues with the document placeholder type of document. Fillable fields available for drag-and-drop are not showing within the signing session. Our team is already diligently working on the issue. We are sorry for inconveniences.
- resolved Aug 22, 2025, 04:17 PM UTC
The issue was resolved. All systems are fully operational.
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