Airbridge incident

Intermittent API Request Failures

Ongoing since 05:33 PM UTC, affecting Tracking Link Redirection & Deep Linking and Dashboard.

investigating Nov 11, 2026, 05:33 PM UTC

Since approximately November 12, 2026 at 02:33 KST (November 11, 2026 at 17:33 UTC), some Airbridge API requests have been experiencing intermittent errors and timeouts, including failures to create tracking links. Some requests may fail or take longer than expected to complete. Our team is actively investigating the issue and working to restore normal operation. We will provide further updates as more information becomes available.

Started
Nov 11, 2026, 05:33 PM UTC
Resolved
Ongoing
Duration
● 1h 17m
Detected by Pingoru
Nov 11, 2026, 05:33 PM UTC

Affected components

Tracking Link Redirection & Deep LinkingDashboard

Update timeline

  1. investigating Nov 11, 2026, 05:33 PM UTC

    Since approximately November 12, 2026 at 02:33 KST (November 11, 2026 at 17:33 UTC), some Airbridge API requests have been experiencing intermittent errors and timeouts, including failures to create tracking links. Some requests may fail or take longer than expected to complete. Our team is actively investigating the issue and working to restore normal operation. We will provide further updates as more information becomes available.

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