Airbnb Outage History
Airbnb is up right nowPingoru has recorded 51 incidents for Airbnb: 20 in the last 12 months and 7 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 180 of 720 (25%) |
| May 2026 | 2 | 24 of 744 (3%) |
| June 2026 | 5 | 40 of 720 (6%) |
| July 2026 | 1 | 36 of 744 (5%) |
| August 2026 | 3 | 206 of 744 (28%) |
| September 2026 | 1 | 46 of 720 (6%) |
| October 2026 | 2 | 62 of 590 (11%) |
Incidents, newest first
Notice May 23, 2025 Incident affecting Calendar API 3d 17h
Started May 23, 2025, 09:26 PM UTC· resolved May 27, 2025, 02:49 PM UTC
- investigating May 23, 2025, 09:26 PM UTC
We are investigating an incident impacting requests to the calendar API. This issue started around 13:35 PDT and may result in the async calendar requests failing with 403 errors. We will share more updates as soon as possible.
- monitoring May 24, 2025, 06:05 PM UTC
We implemented a fix for the issue as of 14:35 PDT May 23rd, and are now monitoring the results.
- resolved May 27, 2025, 02:49 PM UTC
The issue has been resolved. Please retry any failed requests during this incident. We apologize for the inconvenience.
Notice April 30, 2025 500 Errors on Listing Photos API 4h
Started Apr 30, 2025, 01:00 AM UTC· resolved Apr 30, 2025, 05:00 AM UTC
- resolved Apr 30, 2025, 02:37 PM UTC
We experienced an increased number of 500 Errors impacting mainly the POST listing_photos requests. This started on 2025-04-29 17:00 PM PST and was eventually resolved on 2025-04-29 21:00 PM PST. Please check and retry the listing photo uploads for the listings that may have been affected by this incident. OR Please check the affected listings' photos and retry the photo uploads as required.
Notice March 31, 2025 Issue affecting Host and listing connection 18h 28m
Started Mar 31, 2025, 06:17 PM UTC· resolved Apr 01, 2025, 12:45 PM UTC
- investigating Mar 31, 2025, 06:17 PM UTC
We are looking into reports that listings stay API-connected after a Host disconnects from an application. Our team is working on this issue and will share updates when we have more information.
- monitoring Apr 01, 2025, 12:00 AM UTC
We launched a fix for this issue on March 31 at 3:00 PM (PDT) and will monitor the results. The issue started on March 30 at 11:30 PM (PDT). It caused listings to stay API-connected after a Host disconnected from an application. You may have experienced this error when attempting to API-connect a listing, the error message says: "This listing is connected to a different API partner" when trying to API-connect a listing. If you still facing this error, please contact us through the Support Portal.
- resolved Apr 01, 2025, 12:45 PM UTC
The issue has been resolved. If you are still encountering problems, please reach out to us through the Support Portal.
Notice March 13, 2025 Increased amount of 500 errors on Listings API 1h 30m
Started Mar 13, 2025, 03:00 AM UTC· resolved Mar 13, 2025, 04:30 AM UTC
- resolved Mar 13, 2025, 06:32 AM UTC
There was an issue that resulted in a higher number of 500 errors on the Listings API, from approximately Mar 12, 8:00 PM to 9:30 PM PDT. This issue has been resolved. Please retry any failed requests. If you are still encountering problems, please reach out to us through the Support Portal.
Notice March 5, 2025 Increased amount of 420 errors 12h 41m
Started Mar 05, 2025, 07:45 PM UTC· resolved Mar 06, 2025, 08:26 AM UTC
- investigating Mar 05, 2025, 07:45 PM UTC
We are looking into an issue where some API requests are failing with a 420 error. This error started on March 4, 2025, around 11:00 AM (PT). While we investigate, please ensure that your API requests contain all the necessary headers as listed on the following guide: https://developer.airbnb.com/docs/authentication-and-encryption We will post more updates as soon as possible.
- monitoring Mar 06, 2025, 07:29 AM UTC
A fix has been implemented on March 5, 2025 around 22:15 PM (PST). We expect the 420 Errors to stop now, please retry the failed requests again and ensure that they contain the necessary headers. Please do let us know via the Partner Support Portal if still encountering 420 Errors.
- resolved Mar 06, 2025, 08:26 AM UTC
This incident has been resolved as of March 5, 2025 around 22:15 PM (PST). Please retry any failed requests again. Please also ensure that all API requests contain the necessary headers. We apologize for the inconvenience this incident may have caused.
Notice January 27, 2025 Issue affecting the authorization workflow 3d 7h
Started Jan 27, 2025, 06:35 PM UTC· resolved Jan 31, 2025, 02:15 AM UTC
- investigating Jan 27, 2025, 06:35 PM UTC
We're looking into an issue affecting the authorization flow. Hosts without verification information are being redirected to the Airbnb homepage, which prevents the authorization process from completing. While we investigate, please remind all hosts authorizing your application to ensure their Airbnb accounts include the following information: - Profile picture - Verified email address - Verified phone number - Government ID We'll share further updates as soon as possible.
- investigating Jan 28, 2025, 07:21 PM UTC
Our team is still working to resolve this issue. Meanwhile, please recommend Hosts to have their Airbnb account's email address, phone number, and government ID verified and that they have uploaded a profile picture before they try to authorize your application.
- monitoring Jan 30, 2025, 06:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 31, 2025, 02:15 AM UTC
This issue has been mitigated as of Wednesday, Jan 29th at 11:30 PM (PST). Please proceed with authorizing any Hosts who were impacted due to this incident. We apologize for the inconvenience.
Notice January 22, 2025 Issues with Partner Portal Listings Dashboard and Overview 1h 2m
Started Jan 22, 2025, 03:01 AM UTC· resolved Jan 22, 2025, 04:03 AM UTC
- identified Jan 22, 2025, 03:01 AM UTC
Our team is currently addressing a problem where the listings dashboard and/or overview page may not be loading correctly. We'll share further updates as soon as possible.
- resolved Jan 22, 2025, 04:03 AM UTC
This incident has been resolved.
Notice January 9, 2025 Issues with Reservations API and Partner Portal Reservations Dashboard 10h 49m
Started Jan 09, 2025, 02:22 PM UTC· resolved Jan 10, 2025, 01:12 AM UTC
- investigating Jan 09, 2025, 02:22 PM UTC
We are currently investigating issues with new reservations not populating in the Partner Portal Reservations Dashboard and also not being returned in the GET all reservations request response. Reservation confirmation webhooks are still being delivered as expected. You may still retrieve the specific reservation with a GET reservations request. We'll share further updates as soon as possible.
- monitoring Jan 09, 2025, 08:59 PM UTC
We deployed a fix for this issue around 11:45AM (PT) and the issue has been resolved. We will keep monitoring the results.
- resolved Jan 10, 2025, 01:12 AM UTC
This incident has been resolved.
Notice January 8, 2025 API Requests Missing in Partner Portal 1h 24m
Started Jan 08, 2025, 09:31 PM UTC· resolved Jan 08, 2025, 10:56 PM UTC
- identified Jan 08, 2025, 09:31 PM UTC
Our team is currently addressing a problem where API requests aren't being logged in the Partner Portal. Please note that these API requests are being processed correctly; they're just not being displayed in the Partner Portal. We'll share further updates as soon as possible.
- resolved Jan 08, 2025, 10:56 PM UTC
This issue has been resolved.
Notice December 9, 2024 Issue Affecting Image URL on Message API and Message-related Webhooks 1d 2h
Started Dec 09, 2024, 10:45 PM UTC· resolved Dec 11, 2024, 01:24 AM UTC
- identified Dec 09, 2024, 10:45 PM UTC
Our team is currently addressing an issue affecting the Messaging API and message-related webhooks, where image URLs sometimes fail to work properly. This intermittent issue results in some images not loading and displaying an error message instead (404 not found error). We apologize for any inconvenience this may cause and will provide further updates as soon as they're available.
- monitoring Dec 10, 2024, 03:21 AM UTC
A fix has been implemented for the issue; image URLs in Messaging API and webhooks should work as expected now.
- resolved Dec 11, 2024, 01:24 AM UTC
This incident has been resolved. If you are still experiencing this issue, please contact us via the Support Portal.
Notice November 25, 2024 500 errors on Messaging API and webhooks missing thread IDs 1d 2h
Started Nov 25, 2024, 06:45 PM UTC· resolved Nov 26, 2024, 09:05 PM UTC
- monitoring Nov 25, 2024, 06:45 PM UTC
We experienced an increased number of 500 errors impacting the Message API, which started on Nov 24, 2024 around 10:03 AM (PST). This has been mitigated as of 11:57 AM (PST), on Nov 24. We are monitoring the results. In addition to 500 errors, during the incident, webhooks for newly crated reservations might have been sent without thread IDs. Our engineers have now backfilled the threads for the affected reservations. You can retrieve them using the GET Reservations API. We apologize for the inconvenience caused
- resolved Nov 26, 2024, 09:05 PM UTC
This incident has been resolved. If you still experiencing this issue, please contact us via the Support Portal.
Notice November 20, 2024 500 errors across multiple endpoints and affecting Async APIs. 1h 55m
Started Nov 20, 2024, 08:21 PM UTC· resolved Nov 20, 2024, 10:17 PM UTC
- investigating Nov 20, 2024, 08:21 PM UTC
We are actively investigating an increased number of 500 errors across multiple endpoints, which started today (November 20, 2024) around 11:58 AM (PST). This issue also affects processing requests to Async APIs. Our engineering teams are working to get everything up and running again, and we will update you with the latest information as soon as possible.
- resolved Nov 20, 2024, 10:17 PM UTC
This issue has been mitigated as of 12:37 PM (PST). Please retry any failed requests during the incident window. We apologize for the inconvenience.
Notice November 13, 2024 Increase in 500 errors across multiple endpoints 1d
Started Nov 13, 2024, 10:08 PM UTC· resolved Nov 14, 2024, 10:44 PM UTC
- monitoring Nov 13, 2024, 10:08 PM UTC
We experienced an issue causing an increase in 500 errors across multiple API endpoints. The errors started on Wednesday, Nov 13 at 11:30 AM (PST). This has since been resolved on Wednesday, Nov 13 at 1:50 PM (PST). Please retry any failed requests during this incident window. We apologize for the inconvenience.
- resolved Nov 14, 2024, 10:44 PM UTC
This issue has been mitigated as of Wednesday, Nov 13 at 1:50 PM (PST). Please retry any failed requests during this incident window. We apologize for the inconvenience.
Notice October 29, 2024 Webhooks missing guest last name –
Started Oct 29, 2024, 01:01 AM UTC· resolved Oct 29, 2024, 01:01 AM UTC
- resolved Oct 29, 2024, 01:01 AM UTC
On October 28, between 9:30 AM and 3:00 PM (PDT), we experienced an issue with reservation webhook notifications. During this time, guest details, such as last names and phone numbers, were missing from some reservations. To retrieve the missing guest details, please use the GET reservations API. If the issue continues, please contact us through the Support Portal. We apologize for any inconvenience this may have caused.