Aiia incident

Elevated error rates on account information calls with Nordea Erhverv and Nordea Företag in Denmark, Finland, Norway and Sweden

Resolved after 8 days 6 hours, affecting Denmark and Sweden and 1 more, on August 23, 2026.

resolved Aug 31, 2026, 09:27 AM UTC

We are seeing elevated error rates affecting many calls with Nordea Erhverv and Nordea Företag in Denmark, Finland, Norway and Sweden. Account information calls are affected.

Started
Aug 23, 2026, 02:49 AM UTC
Resolved
Aug 31, 2026, 09:27 AM UTC
Duration
8d 6h
Detected by Pingoru
Aug 23, 2026, 02:49 AM UTC

Affected components

DenmarkSwedenNorwayFinland

Update timeline

  1. monitoring Aug 23, 2026, 02:49 AM UTC

    We are seeing elevated error rates affecting many calls with Nordea Erhverv and Nordea Företag in Denmark, Finland, Norway and Sweden. Account information calls are affected.

  2. resolved Aug 31, 2026, 09:27 AM UTC

    We are seeing elevated error rates affecting many calls with Nordea Erhverv and Nordea Företag in Denmark, Finland, Norway and Sweden. Account information calls are affected.

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