Aiia incident

Failed payments observed on European Payment Platform

Resolved after 6 hours 54 minutes, affecting Accept Payments, on August 13, 2026.

monitoring Aug 13, 2026, 02:52 PM UTC

We are seeing signs of recovery and the service is serving traffic normally now.

Started
Aug 13, 2026, 02:15 PM UTC
Resolved
Aug 13, 2026, 09:09 PM UTC
Duration
6h 54m
Detected by Pingoru
Aug 13, 2026, 02:15 PM UTC

Affected components

Accept Payments

Update timeline

  1. identified Aug 13, 2026, 02:34 PM UTC

    We are observing failures on the European Payment Platform. Payment flows are affected.

  2. monitoring Aug 13, 2026, 02:52 PM UTC

    We are seeing signs of recovery and the service is serving traffic normally now.

  3. resolved Aug 13, 2026, 09:09 PM UTC

    This incident has been resolved.

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