Aiia incident

Elevated rate of failed AIS requests on Santander in Germany

Minor Resolved View vendor source →

Aiia experienced a minor incident on July 6, 2026 affecting Germany, lasting 20h 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 09:51 AM UTC
Resolved
Jul 07, 2026, 06:08 AM UTC
Duration
20h 17m
Detected by Pingoru
Jul 06, 2026, 09:51 AM UTC

Affected components

Germany

Update timeline

  1. investigating Jul 06, 2026, 09:51 AM UTC

    Over the weekend we have identified an elevated rate of failed AIS request that could affect conversion of payments requiring AIS upfront. We are currently investigating

  2. resolved Jul 07, 2026, 06:08 AM UTC

    Since Monday 2026-07-06 we started observing successful AIS traffic. Incident resolved