Aiia incident

Elevated error rates on payment calls with Crosskey based providers in Finland

Aiia experienced a major incident on June 19, 2026 affecting Finland, lasting 54m. The incident has been resolved; the full update timeline is below.

Started: Jun 19, 2026, 11:30 AM UTC
Resolved: Jun 19, 2026, 12:25 PM UTC
Duration: 54m
Detected by Pingoru: Jun 19, 2026, 11:30 AM UTC

Affected components

Finland

Update timeline

investigating Jun 19, 2026, 11:30 AM UTC

We are seeing elevated error rates affecting many calls with Crosskey based providers in Finland. Payment initiation calls are affected. Affected providers: POP Pankki. Spankki, Aktia and Aalandsbanken.
resolved Jun 19, 2026, 12:25 PM UTC

We are seeing elevated error rates affecting many calls with Crosskey based providers in Finland. Payment initiation calls are affected. Affected providers: POP Pankki. Spankki, Aktia and Aalandsbanken.