Aiia incident

Decreased success rate for payments under Sparkassen providers

Major Resolved View vendor source →

Aiia experienced a major incident on June 9, 2026 affecting Germany, lasting 16h 21m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 04:28 PM UTC
Resolved
Jun 10, 2026, 08:49 AM UTC
Duration
16h 21m
Detected by Pingoru
Jun 09, 2026, 04:28 PM UTC

Affected components

Germany

Update timeline

  1. investigating Jun 09, 2026, 04:28 PM UTC

    We have detected a decreased success rate for payments under Sparkassen providers. Specifics about timespan and success rate to be added later. Investigating now

  2. identified Jun 09, 2026, 04:57 PM UTC

    The issue has been traced back to the provider and the impact is limited to one account. We are working on restoring the affected account

  3. resolved Jun 10, 2026, 08:49 AM UTC

    The issue has been resolved by the provider