Aiia incident

Volksbank - Outage affecting Account Information

Major Resolved View vendor source →

Aiia experienced a major incident on June 4, 2026 affecting Netherlands, lasting 4d 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 09:35 AM UTC
Resolved
Jun 08, 2026, 11:18 AM UTC
Duration
4d 1h
Detected by Pingoru
Jun 04, 2026, 09:35 AM UTC

Affected components

Netherlands

Update timeline

  1. identified Jun 04, 2026, 09:35 AM UTC

    We are currently observing an issue affecting AIS GET /transactions calls for Volksbank resulting in incomplete transaction history. We have contacted the bank and are awaiting their resolution.

  2. resolved Jun 08, 2026, 11:18 AM UTC

    Bank response: All missing transactions between May 29th, 2026 and June 4th, 2026 are now available. Our systems finished processing them last Friday (June 5th) around 22:30 CEST. Since then, the AIS Read Balance and Read Transaction List calls have been returning the correct and up-to-date data. We are currently observing an issue affecting AIS GET /transactions calls for Volksbank resulting in incomplete transaction history. We have contacted the bank and are awaiting their resolution.