Aiia incident

Volksbank - Outage affecting Account Information

Resolved after 4 days 1 hour, affecting Netherlands, on June 4, 2026.

resolved Jun 08, 2026, 11:18 AM UTC

Bank response: All missing transactions between May 29th, 2026 and June 4th, 2026 are now available. Our systems finished processing them last Friday (June 5th) around 22:30 CEST. Since then, the AIS Read Balance and Read Transaction List calls have been returning the correct and up-to-date data. We are currently observing an issue affecting AIS GET /transactions calls for Volksbank resulting in incomplete transaction history. We have contacted the bank and are awaiting their resolution.

Started
Jun 04, 2026, 09:35 AM UTC
Resolved
Jun 08, 2026, 11:18 AM UTC
Duration
4d 1h
Detected by Pingoru
Jun 04, 2026, 09:35 AM UTC

Affected components

Netherlands

Update timeline

  1. identified Jun 04, 2026, 09:35 AM UTC

    We are currently observing an issue affecting AIS GET /transactions calls for Volksbank resulting in incomplete transaction history. We have contacted the bank and are awaiting their resolution.

  2. resolved Jun 08, 2026, 11:18 AM UTC

    Bank response: All missing transactions between May 29th, 2026 and June 4th, 2026 are now available. Our systems finished processing them last Friday (June 5th) around 22:30 CEST. Since then, the AIS Read Balance and Read Transaction List calls have been returning the correct and up-to-date data. We are currently observing an issue affecting AIS GET /transactions calls for Volksbank resulting in incomplete transaction history. We have contacted the bank and are awaiting their resolution.

Your product runs on more than Aiia

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →