Aiia incident

SE_Handelsbanken > Elevated number of 404 on GetPaymentStatus calls

Resolved after 9 days 20 hours, affecting Sweden, on May 8, 2026.

resolved May 18, 2026, 08:13 AM UTC

We are currently observing an elevated number of 404 “Payment not found” responses on GetPaymentStatus API calls for Handelsbanken (Sweden). This may affect payment status retrieval.

Started: May 08, 2026, 11:15 AM UTC
Resolved: May 18, 2026, 08:13 AM UTC
Duration: 9d 20h
Detected by Pingoru: May 08, 2026, 11:15 AM UTC

Affected components

Sweden

Update timeline

investigating May 08, 2026, 11:15 AM UTC

We are currently observing an elevated number of 404 “Payment not found” responses on GetPaymentStatus API calls for Handelsbanken (Sweden). This may affect payment status retrieval.
resolved May 18, 2026, 08:13 AM UTC

We are currently observing an elevated number of 404 “Payment not found” responses on GetPaymentStatus API calls for Handelsbanken (Sweden). This may affect payment status retrieval.

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