Aiia incident

Elevated timeouts when connecting to CrossKey providers

Resolved after 3 days 2 hours, on February 24, 2026.

resolved Feb 27, 2026, 12:16 PM UTC

We are currently experiencing elevated timeout exceptions when attempting to connect to CrossKey providers.

Started
Feb 24, 2026, 10:00 AM UTC
Resolved
Feb 27, 2026, 12:16 PM UTC
Duration
3d 2h
Detected by Pingoru
Feb 24, 2026, 10:00 AM UTC

Update timeline

  1. monitoring Feb 24, 2026, 10:00 AM UTC

    We are currently experiencing elevated timeout exceptions when attempting to connect to CrossKey providers.

  2. resolved Feb 27, 2026, 12:16 PM UTC

    We are currently experiencing elevated timeout exceptions when attempting to connect to CrossKey providers.

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