Aiia incident

Elevated error rates on all call types with BEC based providers in Denmark and Greenland

Major Resolved View vendor source →

Aiia experienced a major incident on March 29, 2026, lasting 2d 6h. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2026, 01:27 AM UTC
Resolved
Mar 31, 2026, 07:47 AM UTC
Duration
2d 6h
Detected by Pingoru
Mar 29, 2026, 01:27 AM UTC

Update timeline

  1. monitoring Mar 29, 2026, 01:27 AM UTC

    We are seeing elevated error rates affecting many calls with BEC based providers in Denmark and Greenland. All call types are affected. Affected providers: Andelskassen Fælleskassen, Arbejdernes Landsbank, Coop Bank, Andelskassen, Faster Andelskasse, Frørup Andelskasse, Frøslev-Mollerup Sparekasse, Hvidbjerg Bank, Lollands Bank, Merkur Andelskasse, Møns Bank, Nykredit, Spar Nord, Vestjysk Bank and GrønlandsBANKEN.

  2. resolved Mar 31, 2026, 07:47 AM UTC

    We are seeing elevated error rates affecting many calls with BEC based providers in Denmark and Greenland. All call types are affected. Affected providers: Andelskassen Fælleskassen, Arbejdernes Landsbank, Coop Bank, Andelskassen, Faster Andelskasse, Frørup Andelskasse, Frøslev-Mollerup Sparekasse, Hvidbjerg Bank, Lollands Bank, Merkur Andelskasse, Møns Bank, Nykredit, Spar Nord, Vestjysk Bank and GrønlandsBANKEN.