Aiia incident

PT Novo Banco Outage

Ongoing since 12:19 PM UTC, affecting Portugal.

identified Nov 12, 2026, 12:16 PM UTC

We continue observing errors for PT_NovoBanco

Started
Nov 09, 2026, 12:19 PM UTC
Resolved
Ongoing
Duration
● 3d
Detected by Pingoru
Nov 09, 2026, 12:19 PM UTC

Affected components

Portugal

Update timeline

  1. identified Nov 09, 2026, 12:19 PM UTC

    We are seeing elevated error rates affecting PIS calls for PT_NovoBanco. We are in contact with the provider to address the issue.

  2. identified Nov 12, 2026, 12:16 PM UTC

    We continue observing errors for PT_NovoBanco

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