Aiia incident

DE_Santander - Degraded performance affecting Account Information

Resolved after 21 hours 5 minutes, affecting Germany, on October 8, 2026.

monitoring Oct 08, 2026, 02:44 PM UTC

Provider confirmed their services are operating normally. We are monitoring

Started
Oct 08, 2026, 11:17 AM UTC
Resolved
Oct 09, 2026, 08:23 AM UTC
Duration
21h 5m
Detected by Pingoru
Oct 08, 2026, 11:17 AM UTC

Affected components

Germany

Update timeline

  1. identified Oct 08, 2026, 11:17 AM UTC

    We are seeing elevated error rates affecting AIS calls for DE_Santander. We are in contact with the provider to address the issue.

  2. monitoring Oct 08, 2026, 02:44 PM UTC

    Provider confirmed their services are operating normally. We are monitoring

  3. resolved Oct 09, 2026, 08:23 AM UTC

    This incident has been resolved.

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