AI Insurance Outage History
AI Insurance is up right nowPingoru has recorded 13 incidents for AI Insurance: 4 in the last 12 months and 1 in the last 90 days.
Incidents, newest first
Minor September 30, 2026 Intermittent Errors when Rating 2d 1h API, Application
Started Sep 30, 2026, 03:13 PM UTC· resolved Oct 02, 2026, 05:11 PM UTC
- investigating Sep 30, 2026, 03:13 PM UTC
We are currently investigating intermittent errors when rating policies.
- investigating Sep 30, 2026, 04:09 PM UTC
We've determined that this is likely an issue with our third party rating service provider. We're working with them to identify and resolve the issue.
- monitoring Oct 02, 2026, 04:54 PM UTC
We've deployed a mitigation and are currently monitoring for any further errors.
- monitoring Oct 02, 2026, 05:10 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 02, 2026, 05:11 PM UTC
This incident has been resolved.
Minor June 24, 2026 File Upload and Downloads Broken 31m Application
Started Jun 24, 2026, 08:50 PM UTC· resolved Jun 24, 2026, 09:22 PM UTC
- investigating Jun 24, 2026, 08:50 PM UTC
We are currently investigating this issue.
- resolved Jun 24, 2026, 09:22 PM UTC
A poisoned build went out with a bad package lockfile. We rolled back and the issue is resolved.
Major January 19, 2026 Excel Rating Broken 56m Application
Started Jan 19, 2026, 04:06 PM UTC· resolved Jan 19, 2026, 05:03 PM UTC
- investigating Jan 19, 2026, 04:06 PM UTC
Customers using Excel Rating Sheets for rating calculation currently cannot get rating responses. This blocks all quote flows for such customers
- resolved Jan 19, 2026, 05:03 PM UTC
This incident has been resolved.
Major January 9, 2026 Authentication Outage 42m Application, Authentication Services
Started Jan 09, 2026, 09:32 PM UTC· resolved Jan 09, 2026, 10:14 PM UTC
- investigating Jan 09, 2026, 09:32 PM UTC
We're experiencing an issue with authentication causing the app to be inaccessible for about 50% of requests. We are investigating the cause of the problem.
- resolved Jan 09, 2026, 10:14 PM UTC
The issue has been resolved. It was caused by intermittent connectivity with our authorization provider. We are improving our systems to better handle similar situations in the future.
Major June 12, 2025 Google Cloud Platform is recovering from an outage causing part of the Application to not work as expected 19h 42m API, Application
Started Jun 12, 2025, 07:56 PM UTC· resolved Jun 13, 2025, 03:39 PM UTC
- identified Jun 12, 2025, 07:56 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 13, 2025, 03:39 PM UTC
This incident has been resolved.
Critical June 12, 2025 Google Cloud Platform is down causing widespread outage 1h 7m API, Application
Started Jun 12, 2025, 06:21 PM UTC· resolved Jun 12, 2025, 07:28 PM UTC
- identified Jun 12, 2025, 06:21 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 12, 2025, 07:28 PM UTC
This incident has been resolved.
Minor March 31, 2025 Some quotes aren't populating correctly from portal applications 23h 6m Application
Started Mar 31, 2025, 06:03 PM UTC· resolved Apr 01, 2025, 05:09 PM UTC
- identified Mar 31, 2025, 06:03 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 01, 2025, 05:09 PM UTC
This incident has been resolved.
Minor November 14, 2024 Limit Names on Coverage Details in schedules coming through as Undefined 2h 11m Application
Started Nov 14, 2024, 10:08 PM UTC· resolved Nov 15, 2024, 12:19 AM UTC
- investigating Nov 14, 2024, 10:08 PM UTC
We are currently investigating this issue.
- resolved Nov 15, 2024, 12:19 AM UTC
This incident has been resolved.