Agilysys SaaS North America incident

Component "Authorize NA" and a few other components are Down

Resolved after 2 hours 44 minutes, affecting Accounting NA and Agilysys Central Reservations NA and 1 more, on February 7, 2026.

monitoring Feb 07, 2026, 10:20 AM UTC

"Service NA" is Operational

Started
Feb 07, 2026, 07:57 AM UTC
Resolved
Feb 07, 2026, 10:41 AM UTC
Duration
2h 44m
Detected by Pingoru
Feb 07, 2026, 07:57 AM UTC

Affected components

Accounting NAAgilysys Central Reservations NAAgilysys Digital Marketing NAAuthorize NABook NAEatec NAEngage NAEstablished OnDemand NAGolf NAPanOptic Kiosk NA

Update timeline

  1. investigating Feb 07, 2026, 07:57 AM UTC

    "Service NA" is Down

  2. investigating Feb 07, 2026, 07:57 AM UTC

    "PanOptic Kiosk NA" is Down

  3. investigating Feb 07, 2026, 07:57 AM UTC

    "Accounting NA" is Down

  4. investigating Feb 07, 2026, 07:57 AM UTC

    "Agilysys Digital Marketing NA" is Down

  5. investigating Feb 07, 2026, 07:58 AM UTC

    "Engage NA" is Down

  6. investigating Feb 07, 2026, 07:58 AM UTC

    "Stay NA" is Down

  7. investigating Feb 07, 2026, 07:58 AM UTC

    "Eatec NA" is Down

  8. investigating Feb 07, 2026, 07:58 AM UTC

    "Authorize NA" is Down

  9. investigating Feb 07, 2026, 08:02 AM UTC

    "Spa NA" is in Trouble

  10. investigating Feb 07, 2026, 08:02 AM UTC

    "Golf NA" is in Trouble

  11. investigating Feb 07, 2026, 08:03 AM UTC

    "Agilysys Central Reservations NA" is Down

  12. investigating Feb 07, 2026, 08:03 AM UTC

    "Sales and Catering NA" is in Trouble

  13. investigating Feb 07, 2026, 08:04 AM UTC

    "Pay NA" is Down

  14. investigating Feb 07, 2026, 08:04 AM UTC

    "Established OnDemand NA" is in Trouble

  15. monitoring Feb 07, 2026, 08:04 AM UTC

    "Agilysys Digital Marketing NA" is Operational

  16. monitoring Feb 07, 2026, 08:05 AM UTC

    "PanOptic Kiosk NA" is Operational

  17. investigating Feb 07, 2026, 08:06 AM UTC

    "Book NA" is Down

  18. investigating Feb 07, 2026, 08:09 AM UTC

    "Retail NA" is Down

  19. monitoring Feb 07, 2026, 08:46 AM UTC

    "Book NA" is Operational

  20. monitoring Feb 07, 2026, 09:31 AM UTC

    "Agilysys Central Reservations NA" is Operational

  21. monitoring Feb 07, 2026, 09:46 AM UTC

    "Eatec NA" is Operational

  22. monitoring Feb 07, 2026, 09:50 AM UTC

    "Engage NA" is Operational

  23. monitoring Feb 07, 2026, 09:59 AM UTC

    "Retail NA" is Operational

  24. monitoring Feb 07, 2026, 10:01 AM UTC

    "Spa NA" is Operational

  25. monitoring Feb 07, 2026, 10:01 AM UTC

    "Golf NA" is Operational

  26. monitoring Feb 07, 2026, 10:02 AM UTC

    "Sales and Catering NA" is Operational

  27. monitoring Feb 07, 2026, 10:02 AM UTC

    "Accounting NA" is Operational

  28. monitoring Feb 07, 2026, 10:02 AM UTC

    "Pay NA" is Operational

  29. monitoring Feb 07, 2026, 10:03 AM UTC

    "Book NA" is Operational

  30. monitoring Feb 07, 2026, 10:03 AM UTC

    "Established OnDemand NA" is Operational

  31. monitoring Feb 07, 2026, 10:08 AM UTC

    "Authorize NA" is Operational

  32. monitoring Feb 07, 2026, 10:20 AM UTC

    "Service NA" is Operational

  33. resolved Feb 07, 2026, 10:41 AM UTC

    All components are Operational

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