Afterpay Outage History
Afterpay is up right nowPingoru has recorded 36 incidents for Afterpay: 33 in the last 12 months and 10 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 13 | 12 of 744 (2%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 8 | 5 of 744 (1%) |
| August 2026 | 4 | 1 of 744 (0%) |
| September 2026 | 6 | 2 of 720 (0%) |
| October 2026 | 0 | 0 of 586 (0%) |
Incidents, newest first
Minor May 8, 2026 [United States] Degraded Performance - Afterpay Card 14m In-Store API
Started May 08, 2026, 03:20 AM UTC· resolved May 08, 2026, 03:35 AM UTC
- investigating May 08, 2026, 03:20 AM UTC
We are experiencing an elevated rate of Afterpay In-Store declined transactions. Please request customers try tapping their Afterpay card again, as this may help the payment go through.
- monitoring May 08, 2026, 03:28 AM UTC
Payment approval rates have returned to normal levels, we are continuing to monitor to ensure full restoration.
- resolved May 08, 2026, 03:35 AM UTC
Service has returned to normal.
Minor May 7, 2026 [Australia] Service Outage - Checkout 2h 23m Online API, In-Store API
Started May 07, 2026, 11:45 PM UTC· resolved May 08, 2026, 02:08 AM UTC
- investigating May 07, 2026, 11:45 PM UTC
We're currently experiencing a service outage in checkout conversion. We're actively investigating and will provide an update as soon as possible.
- identified May 08, 2026, 01:10 AM UTC
An incident with a downstream provider is impacting latency. We are investigating the matter further and share further updates as soon as possible.
- monitoring May 08, 2026, 01:27 AM UTC
Afterpay API services are operational. We are continuing to monitor for any ongoing impact from downstream providers.
- resolved May 08, 2026, 02:08 AM UTC
Earlier today, an infrastructure issue at a third-party cloud provider caused temporary disruption to Afterpay services. Some merchants may have experienced increased latency during the affected window. The issue is resolved and services are operating normally.
Minor May 7, 2026 [Canada] Service Outage - Checkout 2h 23m Online API, In-Store API
Started May 07, 2026, 11:45 PM UTC· resolved May 08, 2026, 02:08 AM UTC
- investigating May 07, 2026, 11:45 PM UTC
We're currently experiencing a service outage in checkout conversion. We're actively investigating and will provide an update as soon as possible.
- identified May 08, 2026, 01:10 AM UTC
An incident with a downstream provider is impacting latency. We are investigating the matter further and share further updates as soon as possible.
- monitoring May 08, 2026, 01:27 AM UTC
Afterpay API services are operational. We are continuing to monitor for any ongoing impact from downstream providers.
- resolved May 08, 2026, 02:08 AM UTC
Earlier today, an infrastructure issue at a third-party cloud provider caused temporary disruption to Afterpay services. Some merchants may have experienced increased latency during the affected window. The issue is resolved and services are operating normally.
Minor May 7, 2026 [New Zealand] Service Outage - Checkout 2h 23m Online API, In-Store API
Started May 07, 2026, 11:45 PM UTC· resolved May 08, 2026, 02:08 AM UTC
- investigating May 07, 2026, 11:45 PM UTC
We're currently experiencing a service outage in checkout conversion. We're actively investigating and will provide an update as soon as possible.
- identified May 08, 2026, 01:10 AM UTC
An incident with a downstream provider is impacting latency. We are investigating the matter further and share further updates as soon as possible.
- monitoring May 08, 2026, 01:27 AM UTC
Afterpay API services are operational. We are continuing to monitor for any ongoing impact from downstream providers.
- resolved May 08, 2026, 02:08 AM UTC
Earlier today, an infrastructure issue at a third-party cloud provider caused temporary disruption to Afterpay services. Some merchants may have experienced increased latency during the affected window. The issue is resolved and services are operating normally.
Minor May 7, 2026 [United States] Service Outage - Checkout 2h 23m Online API, In-Store API
Started May 07, 2026, 11:45 PM UTC· resolved May 08, 2026, 02:08 AM UTC
- investigating May 07, 2026, 11:45 PM UTC
We're currently experiencing a service outage in checkout conversion. We're actively investigating and will provide an update as soon as possible.
- identified May 08, 2026, 01:10 AM UTC
An incident with a downstream provider is impacting latency. We are investigating the matter further and share further updates as soon as possible.
- monitoring May 08, 2026, 01:27 AM UTC
Afterpay API services are operational. We are continuing to monitor for any ongoing impact from downstream providers.
- resolved May 08, 2026, 02:08 AM UTC
Earlier today, an infrastructure issue at a third-party cloud provider caused temporary disruption to Afterpay services. Some merchants may have experienced increased latency during the affected window. The issue is resolved and services are operating normally.
Minor May 6, 2026 [United States] Degraded issue with Virtual Card and Button Integrations 19m In-Store API
Started May 06, 2026, 06:37 PM UTC· resolved May 06, 2026, 06:56 PM UTC
- investigating May 06, 2026, 06:37 PM UTC
We are currently investigating an issue with virtual card and button integrations for Afterpay & Cash App Pay that are experiencing elevated decline rates. We will provide a further update shortly. Thank you for your patience. Sincerely, Cash App Merchant Services
- resolved May 06, 2026, 06:56 PM UTC
We can confirm that this issue is now resolved.
Minor March 20, 2026 Degraded Pay Monthly & Account Services 36m
Started Mar 20, 2026, 02:53 AM UTC· resolved Mar 20, 2026, 03:30 AM UTC
No vendor updates were posted for this incident.
Minor March 20, 2026 [United States] Degraded Pay Monthly & Account Services 36m Online API, Consumer Portal
Started Mar 20, 2026, 02:53 AM UTC· resolved Mar 20, 2026, 03:30 AM UTC
- investigating Mar 20, 2026, 02:53 AM UTC
We are currently investigating an issue affecting Pay Monthly (Buy Now, Pay Later). Some customers may be unable to access Pay Monthly at checkout or view their account details. Our engineering team is actively working on a fix. We will provide updates as the situation progresses.
- resolved Mar 20, 2026, 03:30 AM UTC
Some customers may have experienced issues with Pay Monthly account services. This has been resolved and all services are now operating normally.
Major October 21, 2025 Service Disruption –
Started Oct 21, 2025, 03:24 AM UTC· resolved Oct 21, 2025, 03:24 AM UTC
No vendor updates were posted for this incident.
Major October 9, 2025 Checkout Degradation –
Started Oct 09, 2025, 11:49 PM UTC· resolved Oct 09, 2025, 11:49 PM UTC
No vendor updates were posted for this incident.