Aeries Software incident

Connection errors

Major Resolved View vendor source →

Aeries Software experienced a major incident on September 29, 2025 affecting AWS TX, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2025, 06:37 PM UTC
Resolved
Sep 29, 2025, 07:42 PM UTC
Duration
1h 5m
Detected by Pingoru
Sep 29, 2025, 06:37 PM UTC

Affected components

AWS TX

Update timeline

  1. investigating Sep 29, 2025, 06:37 PM UTC

    We are currently investigating this issue.

  2. identified Sep 29, 2025, 07:03 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 29, 2025, 07:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 29, 2025, 07:42 PM UTC

    This incident has been resolved.