Aeries Software incident

Latency and spinning reported by some customers. (CA)

Minor Resolved View vendor source →

Aeries Software experienced a minor incident on December 12, 2023 affecting AWS CA, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2023, 07:30 PM UTC
Resolved
Dec 12, 2023, 09:29 PM UTC
Duration
1h 58m
Detected by Pingoru
Dec 12, 2023, 07:30 PM UTC

Affected components

AWS CA

Update timeline

  1. investigating Dec 12, 2023, 07:30 PM UTC

    Reports of Latency and spinning. We are investigating this issue.

  2. identified Dec 12, 2023, 08:16 PM UTC

    Users should be seeing a recovery on their side.

  3. resolved Dec 12, 2023, 09:29 PM UTC

    This incident has been resolved.