Aeries Software incident

Reports of latency, slowness, and timeouts for some customers

Minor Resolved View vendor source →

Aeries Software experienced a minor incident on April 20, 2026 affecting AWS CA, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 04:40 PM UTC
Resolved
Apr 20, 2026, 05:49 PM UTC
Duration
1h 9m
Detected by Pingoru
Apr 20, 2026, 04:40 PM UTC

Affected components

AWS CA

Update timeline

  1. identified Apr 20, 2026, 04:40 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Apr 20, 2026, 05:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 20, 2026, 05:49 PM UTC

    This incident has been resolved.