Aeries Software incident

SQLserver is experiencing latency issues, which is causing timeout errors for some customers. (CA)

Minor Resolved View vendor source →

Aeries Software experienced a minor incident on December 14, 2023 affecting AWS CA, lasting 5h 10m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2023, 07:03 PM UTC
Resolved
Dec 15, 2023, 12:13 AM UTC
Duration
5h 10m
Detected by Pingoru
Dec 14, 2023, 07:03 PM UTC

Affected components

AWS CA

Update timeline

  1. investigating Dec 14, 2023, 07:03 PM UTC

    We are currently investigating this issue.

  2. identified Dec 14, 2023, 07:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 14, 2023, 10:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 15, 2023, 12:13 AM UTC

    This incident has been resolved.