Aeries Software incident

Version Mismatch and slowness when running reports (CA)

Minor Resolved View vendor source →

Aeries Software experienced a minor incident on January 11, 2024 affecting AWS CA, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Jan 11, 2024, 05:35 PM UTC
Resolved
Jan 11, 2024, 08:47 PM UTC
Duration
3h 11m
Detected by Pingoru
Jan 11, 2024, 05:35 PM UTC

Affected components

AWS CA

Update timeline

  1. investigating Jan 11, 2024, 05:35 PM UTC

    We are currently investigating this issue.

  2. identified Jan 11, 2024, 06:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 11, 2024, 06:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 11, 2024, 08:47 PM UTC

    This issue has been resolved. We appreciate your patience and understanding while we worked to identify and address the problem.