Aeries Software incident

Reports of intermittent 503 error

Minor Resolved View vendor source →

Aeries Software experienced a minor incident on May 23, 2024 affecting AWS CA, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2024, 06:06 PM UTC
Resolved
May 23, 2024, 06:52 PM UTC
Duration
46m
Detected by Pingoru
May 23, 2024, 06:06 PM UTC

Affected components

AWS CA

Update timeline

  1. investigating May 23, 2024, 06:06 PM UTC

    We are investigating this issue.

  2. resolved May 23, 2024, 06:52 PM UTC

    We are aware of intermittent errors that started occurring around 10 AM PDT today and caused reduced performance or service disruption for customers who have the Aeries Financials functionality enabled. The issue has now been resolved and our services have been fully restored. We apologize for any inconvenience this may have caused and assure you that we are taking steps to prevent such incidents in the future.