Some users are reporting slowness, reports spinning, or version mismatch.

Update timeline

1. identified May 31, 2024, 10:17 PM UTC

   We have identified the issue and are taking measures to resolve.

2. monitoring May 31, 2024, 10:49 PM UTC

   Status Update: Reporting Delays and Resource Expansion We are currently experiencing a delay in our reporting processes and job executions due to an unexpected surge in demand. Please be assured that our team is diligently working to address these delays and restore service to full capacity as swiftly as possible. In response to this increased demand, we have temporarily expanded our resources to better manage the workload. This includes the deployment of additional computational resources and the assignment of extra personnel dedicated to expediting the reporting processes. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding as we endeavor to resolve these issues. Updates will be provided as more information becomes available. Thank you for your continued support.

3. resolved May 31, 2024, 11:13 PM UTC

   Service Status: Reporting Normalized We are pleased to announce that the previously reported delays in our reporting processes have been resolved. All services are now operating at normal capacity. We have successfully caught up with the backlog and have ensured that all reporting functions are performing optimally. We thank you for your patience during this time and are committed to providing the reliable service you expect. Should you have any further inquiries or require assistance, please do not hesitate to contact our support team. We appreciate your understanding and continued support.