Aeries Software incident

Reports of slowness and spinning when printing reports.

Minor Resolved View vendor source →

Aeries Software experienced a minor incident on June 3, 2024 affecting AWS CA, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2024, 05:18 PM UTC
Resolved
Jun 03, 2024, 07:29 PM UTC
Duration
2h 11m
Detected by Pingoru
Jun 03, 2024, 05:18 PM UTC

Affected components

AWS CA

Update timeline

  1. investigating Jun 03, 2024, 05:18 PM UTC

    We are investigating this issue.

  2. monitoring Jun 03, 2024, 05:42 PM UTC

    Reports are currently delayed due to heavy demand. Our standby resources have been enabled to process the backlog efficiently. We appreciate your patience during this time. Updates will be provided as progress is made. Thank you for your understanding.

  3. resolved Jun 03, 2024, 07:29 PM UTC

    This incident has been resolved.