Aeries Software experienced a notice incident on June 5, 2024 affecting AWS CA, lasting 3h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 05, 2024, 04:58 PM UTC
We are currently investigating this issue.
- identified Jun 05, 2024, 05:51 PM UTC
We have identified the problem causing Online enrollment 400 error. Our database engineers are currently addressing the issue. An ETA is not available at this time. We will be in touch through this page with further updates. Thank you for your patience.
- resolved Jun 05, 2024, 08:01 PM UTC
We are pleased to announce that the issue causing the 400 error during Online Enrollment has been identified and resolved. Our database engineers have worked diligently to address the problem, and we can confirm that the Online Enrollment service is now fully operational. We apologize for any inconvenience this may have caused and appreciate your patience during this time. Thank you for your understanding.