Aeries Software incident

Service Update - Release to be Redeployed Tonight

Minor Resolved View vendor source →

Aeries Software experienced a minor incident on October 25, 2024 affecting Aeries Software Issues, lasting 12h 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2024, 05:16 PM UTC
Resolved
Oct 26, 2024, 05:51 AM UTC
Duration
12h 34m
Detected by Pingoru
Oct 25, 2024, 05:16 PM UTC

Affected components

Aeries Software Issues

Update timeline

  1. investigating Oct 25, 2024, 05:16 PM UTC

    We apologize for the inconvenience. We encountered a minor issue with last night’s release, and a step was missed during deployment. We have implemented checks to ensure this won’t happen again. The updated release is scheduled for deployment tonight at approximately 10:00 PM your local time and will be available shortly after, typically by 10:20-10:30 PM. Thank you for your patience and understanding as we work to get this right for you!

  2. investigating Oct 25, 2024, 05:17 PM UTC

    We are have identified the issue and a resolution plan is in place.

  3. resolved Oct 26, 2024, 05:51 AM UTC

    10/24 Update applied smoothly.