AdvicePay Outage History
AdvicePay is up right nowPingoru has recorded 15 incidents for AdvicePay: 3 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 2 | 5 of 552 (1%) |
Incidents, newest first
Major October 23, 2026 Brief Stripe Connectivity Issue 3h 35m API, Web Portal
Started Oct 23, 2026, 04:26 PM UTC· resolved Oct 23, 2026, 08:01 PM UTC
- monitoring Oct 23, 2026, 04:26 PM UTC
From 9:41AM MDT to 9:55AM MDT, we had a brief issue that affected connectivity between the AdvicePay application and our backing Stripe instance. This issue has been resolved and we are investigating the impact.
- resolved Oct 23, 2026, 08:01 PM UTC
This incident is resolved.
Minor October 21, 2026 Dropbox Sign down due to a critical PHP vulnerability 1h 3m API, Web Portal
Started Oct 21, 2026, 03:15 PM UTC· resolved Oct 21, 2026, 04:19 PM UTC
- monitoring Oct 21, 2026, 03:15 PM UTC
Due to a widespread PHP vulnerability, Dropbox has taken Dropbox Sign offline. Core AdvicePay services, payment processing, Docusign, and Acrobat Sign are operating properly with no issues. If you currently use Dropbox Sign for your processes, you will be unable to send signature requests. AdvicePay will continue to monitor the issue and update this incident.
- resolved Oct 21, 2026, 04:19 PM UTC
Dropbox has patched the vulnerability and Dropbox Sign is operating properly.
Minor April 6, 2026 Manual Bank Account Entry Availability – Web Portal
Started Apr 06, 2026, 03:56 PM UTC· resolved Apr 06, 2026, 03:56 PM UTC
- resolved Apr 06, 2026, 03:56 PM UTC
An anti-fraud measure that resulted in clients being unable to manually enter bank account information for future-due subscriptions without upfront payments has been resolved.
Minor October 20, 2025 Service Notice: AWS Outage Impact 9h 51m API, Web Portal
Started Oct 20, 2025, 03:41 PM UTC· resolved Oct 21, 2025, 01:32 AM UTC
- investigating Oct 20, 2025, 03:41 PM UTC
We’re currently experiencing partial disruption due to a widespread AWS outage affecting several third-party services and integrations. Our core platform remains accessible, but some connected features may be slow or temporarily unavailable. Please also note that response times from our Support team may be delayed as a result of this outage. We’re monitoring the situation closely and will provide updates as AWS restores services. Thank you for your patience.
- resolved Oct 21, 2025, 01:32 AM UTC
This incident has been resolved.