Resolved after 2 hours 36 minutes, on May 27, 2016.
Services have been operating normally for last one and a half hours. Therefore, this incident is being considered resolved. We anticipate Rackspace will soon report their network as fully operational as well.
Update timeline
- investigating May 27, 2016, 02:43 AM UTC
The Advancement Form service is not accessible at this time. We are investigating and have contacts open with our server provider Rackspace.
- identified May 27, 2016, 02:54 AM UTC
Rackspace is currently having network issues in their Dallas Fort Worth data center which is causing periodic outages with Advancement Form. They are actively working to resolve the issue. We will provide additional updates when they share it with us.
- monitoring May 27, 2016, 03:15 AM UTC
Service appears to be returning to normal. We will continue to monitor the situation.
- resolved May 27, 2016, 05:19 AM UTC
Services have been operating normally for last one and a half hours. Therefore, this incident is being considered resolved. We anticipate Rackspace will soon report their network as fully operational as well.
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