Resolved after 1 hour 9 minutes, affecting Application, on April 21, 2021.
At 8:38 EDT, Advancement Form became inaccessible. The issue was related to two highly complex forms with over 700 fields that was distributed to thousands of users. As a result, the system could not withstand the load. We disabled these forms to allow the system to recover. The system was back to normal at 9:02 EDT. We will be selectively re-enabling these forms and monitoring the system performance.
Affected components
Update timeline
- monitoring Apr 21, 2021, 01:32 AM UTC
At 8:38 EDT, Advancement Form became inaccessible. The issue was related to two highly complex forms with over 700 fields that was distributed to thousands of users. As a result, the system could not withstand the load. We disabled these forms to allow the system to recover. The system was back to normal at 9:02 EDT. We will be selectively re-enabling these forms and monitoring the system performance.
- resolved Apr 21, 2021, 02:42 AM UTC
This incident has been resolved.
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