Adobe Experience Cloud incident
Adobe Campaign: Availability issue
Adobe Experience Cloud experienced a major incident on September 27, 2026 affecting Adobe Campaign, lasting 2h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Adobe Campaign
Update timeline
- resolved Oct 20, 2026, 03:59 PM UTC
We’ve resolved the availability issue.
- resolved Oct 20, 2026, 04:37 PM UTC
The root cause analysis has been completed, and the Customer Statement (CFS) is now available. You can review the report here.