Adobe Experience Cloud incident

Adobe Journey Optimizer: Performance issue

Notice Resolved View vendor source →

Adobe Experience Cloud experienced a notice incident on October 20, 2026 affecting Adobe Journey Optimizer, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 05:39 AM UTC
Resolved
Oct 20, 2026, 05:49 AM UTC
Duration
9m
Detected by Pingoru
Oct 20, 2026, 05:39 AM UTC

Affected components

Adobe Journey Optimizer

Update timeline

  1. monitoring Oct 20, 2026, 05:40 AM UTC

    Our monitoring systems have alerted to a potential issue.

  2. resolved Oct 20, 2026, 05:49 AM UTC

    We’ve reduced the severity level of this issue and will no longer be publishing updates.