Adobe Experience Cloud incident

Adobe Marketo Engage: Availability issue

Major Resolved View vendor source →

Adobe Experience Cloud experienced a major incident on September 4, 2026 affecting Adobe Marketo Engage, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 05:35 PM UTC
Resolved
Sep 04, 2026, 06:14 PM UTC
Duration
38m
Detected by Pingoru
Sep 04, 2026, 05:35 PM UTC

Affected components

Adobe Marketo Engage

Update timeline

  1. monitoring Sep 04, 2026, 06:11 PM UTC

    We’re investigating an availability issue.

  2. resolved Sep 04, 2026, 06:20 PM UTC

    We’ve resolved the availability issue.

  3. resolved Sep 24, 2026, 04:10 PM UTC

    The root cause analysis has been completed, and the Customer Statement (CFS) is now available. You can review the report here.