Adobe Document Cloud incident

Acrobat Services, Acrobat: Availability issue

Resolved after 2 hours 27 minutes, affecting Acrobat Services and Acrobat, on September 25, 2026.

resolved Sep 25, 2026, 12:36 PM UTC

We’ve resolved the availability issue.

Started
Sep 25, 2026, 10:05 AM UTC
Resolved
Sep 25, 2026, 12:32 PM UTC
Duration
2h 27m
Detected by Pingoru
Sep 25, 2026, 10:05 AM UTC

Affected components

Acrobat ServicesAcrobat

Update timeline

  1. monitoring Sep 25, 2026, 10:36 AM UTC

    We’re investigating an availability issue.

  2. monitoring Sep 25, 2026, 10:40 AM UTC

    We've changed the Services impacted for the availability issue.

  3. monitoring Sep 25, 2026, 10:49 AM UTC

    We’ve changed the impact start date for the availability issue.

  4. monitoring Sep 25, 2026, 10:54 AM UTC

    We’ve changed the impact start date for the availability issue.

  5. resolved Sep 25, 2026, 12:36 PM UTC

    We’ve resolved the availability issue.

  6. resolved Sep 25, 2026, 12:36 PM UTC

    We’ve resolved the availability issue.

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