Adobe Document Cloud incident

Adobe Acrobat Sign, Acrobat: Availability issue

Resolved after 1 hour 39 minutes, affecting Adobe Acrobat Sign and Acrobat, on September 18, 2026.

resolved Sep 18, 2026, 12:05 PM UTC

We’ve resolved the availability issue.

Started
Sep 18, 2026, 10:03 AM UTC
Resolved
Sep 18, 2026, 11:42 AM UTC
Duration
1h 39m
Detected by Pingoru
Sep 18, 2026, 10:03 AM UTC

Affected components

Adobe Acrobat SignAcrobat

Update timeline

  1. monitoring Sep 18, 2026, 11:13 AM UTC

    We’re investigating an availability issue.

  2. monitoring Sep 18, 2026, 11:17 AM UTC

    We’re investigating an availability issue.

  3. resolved Sep 18, 2026, 12:03 PM UTC

    We’ve resolved the availability issue.

  4. resolved Sep 18, 2026, 12:05 PM UTC

    We’ve resolved the availability issue.

  5. resolved Sep 24, 2026, 08:17 PM UTC

    We've changed the Services impacted for the availability issue.

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