Adobe Document Cloud incident

Acrobat Services: Performance issue

Resolved after 1 hour 56 minutes, affecting Acrobat Services, on September 17, 2026.

resolved Sep 17, 2026, 11:01 AM UTC

We've reduced the severity level of the performance issue and will no longer be publishing updates.

Started
Sep 17, 2026, 09:05 AM UTC
Resolved
Sep 17, 2026, 11:01 AM UTC
Duration
1h 56m
Detected by Pingoru
Sep 17, 2026, 09:05 AM UTC

Affected components

Acrobat Services

Update timeline

  1. monitoring Sep 17, 2026, 10:57 AM UTC

    We’re investigating a performance issue.

  2. resolved Sep 17, 2026, 11:01 AM UTC

    We've reduced the severity level of the performance issue and will no longer be publishing updates.

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