Adobe Creative Cloud incident

Adobe Express, XD, InDesign: Performance issue

Resolved after 8 hours 54 minutes, affecting Adobe Express and XD and 1 more, on September 15, 2026.

resolved Sep 15, 2026, 04:02 PM UTC

We’ve resolved the performance issue.

Started
Sep 15, 2026, 07:07 AM UTC
Resolved
Sep 15, 2026, 04:01 PM UTC
Duration
8h 54m
Detected by Pingoru
Sep 15, 2026, 07:07 AM UTC

Affected components

Adobe ExpressXDInDesign

Update timeline

  1. monitoring Sep 15, 2026, 11:59 AM UTC

    We’re investigating an availability issue.

  2. monitoring Sep 15, 2026, 12:43 PM UTC

    We’re investigating a performance issue.

  3. monitoring Sep 15, 2026, 01:49 PM UTC

    We’re investigating an availability issue.

  4. resolved Sep 15, 2026, 01:51 PM UTC

    The previously indicated issue has been determined to be non-impactful and has been closed.

  5. monitoring Sep 15, 2026, 03:33 PM UTC

    We’ve changed the severity level from major to minor for the availability issue.

  6. resolved Sep 15, 2026, 04:02 PM UTC

    We’ve resolved the performance issue.

  7. resolved Sep 15, 2026, 04:02 PM UTC

    We’ve resolved the availability issue.

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