Resolved after 24 minutes, affecting Ad Serving, on March 18, 2022.
This incident has been resolved. A faulty configuration was sent to our ad servers, which impacted the service we use to determine a user's device details. This caused the ad servers to slow down, or fail, when processing incoming requests. The issue was identified by our automated monitoring system and was quickly resolved by our engineers. The issue started at around 03:07 UTC and was fully restored by 03:27 UTC.
Affected components
Update timeline
- investigating Mar 18, 2022, 03:32 AM UTC
We are currently investigating an issue with device lookups, which may be impacting device targeting and ad serving
- resolved Mar 18, 2022, 03:56 AM UTC
This incident has been resolved. A faulty configuration was sent to our ad servers, which impacted the service we use to determine a user's device details. This caused the ad servers to slow down, or fail, when processing incoming requests. The issue was identified by our automated monitoring system and was quickly resolved by our engineers. The issue started at around 03:07 UTC and was fully restored by 03:27 UTC.
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